1. How do I know my order status?
- We will notified you by email for any updates regarding your order
2. How to keep track my parcel delivery?
- Parcel will be prepared 1-2 days after we have received your order confirmation. Standard rate by courier service including service charges applied and may be varied according to your parcel weight and delivery location.
- Tracking number through e-mail will be posted once the item have been shipped out from our warehouse. The delivery time may took up to 7 days depending on your location.
3. If there is a defect on my item, how do I proceed?
- You can return the item by referring to our Return Policy and follow the steps mentioned there.
4. How do I use coupon and voucher?
- We will provide you with the code if there is any reward to member and promotion time. You may insert the code during check out.